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Privacy Policy

TraceTrak

Last updated: 8 June 2026

TraceTrak is a general wellness and nutritional tracking app. We take your privacy seriously. Your data is never sold or shared with advertisers or third parties.

1. Who We Are

TraceTrak ("we", "us", "our") is a mobile application for iOS and Android that helps adults track their micronutrient and macronutrient intake from food and supplements. If you have any questions about this policy, contact us at tracetrakapp@gmail.com.

2. What Information We Collect

When you create an account and use TraceTrak, we collect the following information:

We do not collect your precise location, contacts, photos, or any other device data beyond what is listed above.

3. How We Use Your Information

Your information is used solely to provide the features of TraceTrak:

We do not use your data for advertising, marketing, analytics sold to third parties, or any purpose beyond operating the app.

4. Camera Access

TraceTrak requests access to your camera solely to scan barcodes on food products. Images captured during barcode scanning are processed on-device and are never uploaded, stored, or transmitted.

5. How We Store Your Data

Your data is stored in Supabase, a cloud database provider. All data is encrypted in transit (TLS) and at rest. Supabase infrastructure is hosted on AWS. You can review Supabase's security practices at supabase.com/security.

6. Data Sharing

We do not sell, rent, or share your personal information with any third party, except:

7. Your Rights

You have the right to:

8. Children's Privacy

TraceTrak is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has created an account, please contact us at tracetrakapp@gmail.com and we will delete the account promptly.

9. Health Information

TraceTrak collects health-related information (such as age, sex, pregnancy status, and dietary logs) for the purpose of providing personalised wellness tracking. This information is classified as sensitive personal information under the Australian Privacy Act 1988. We handle it accordingly — it is stored securely, used only for the functionality of the app, and never shared with third parties.

TraceTrak is a general wellness tool only. It is not a medical device and does not provide medical advice, diagnosis, or treatment.

10. Data Retention

We retain your data for as long as your account is active. When you delete your account, all your personal data is permanently and irreversibly deleted from our systems within a reasonable timeframe.

11. Changes to This Policy

We may update this policy from time to time. If we make material changes, we will notify you within the app. Continued use of TraceTrak after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests relating to this privacy policy or your personal data, please contact us:

Email: tracetrakapp@gmail.com

We will respond to all reasonable requests within 30 days.